Services | Lorna Moffat Coaching

What is Emotional Intelligence?

Put simply, Emotional Intelligence is the ability to understand and regulate your own emotions, to have an empathy and understanding of emotions in others and to be able to use this awareness to build stronger and more productive relationships with those around you. Having an understanding of how your emotions might affect you enables you to make considered decisions, handle stress and be more resilient in the face of change.

I support people to grow their Emotional Intelligence by delivering the EQ-i 2.0, the world's only scientifically validated diagnostic tool for the measurement of emotional intelligence (EI).

Please contact me if you'd like to learn more and read on to find out more about the benefits of increased Emotional Intelligence.

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leadership

High Emotional Intelligence is seen as a key strength for good leadership.
Having the ability to regulate your own emotions, means that you will react less impulsively and make better decisions.
High levels of empathy will enable you to better manage your team, generating a culture of trust and support.
A strong level of assertiveness will empower you to communicate well, to inspire and motivate others.
High levels of optimism, self actualisation and flexibility will enable you to be an innovative leader, creating an environment of learning and development.

happiness and wellbeing

There are four key areas of Emotional Intelligence which directly impact our sense of happiness and wellbeing. These are:

Self regard: how well do you know, accept and respect yourself? Do you take time to recognise and celebrate your strengths and successes?
Optimism: in the face of set back or disappointment, how able are you to look ahead with positivity and hope?
Interpersonal Relationships: do you have established relationships to support and sustain you through challenging times?
Self actualisation: are you motivated to learn and grow, taking on activities that fulfil you and give meaning to your life?

resilience and change

With developed Emotional Intelligence you are in a better position to deal with change and with challenging situations.
You will have a positive outlook, an ability to respond calmly and to take in all of the information, before recognising the requirement for change to take place.
You will then be able to communicate this change well to others and inspire them to see the benefit or opportunity.

building relationships

A key factor of high Emotional Intelligence is empathy and therefore being able to emotionally connect with someone.
By being able to understand others’ feelings and emotions, you can find the right way to communicate with them and build a strong relationship.
This skill is essential both as team member, leader or when working with clients. Building that rapport and trust will support you to generate positive outcomes.